Booking Help
Everything you need to know before you travel with us.
How to Book a Tour
- Browse our destinations — Explore our Kashmir, Ladakh, and other tour packages on the website.
- Choose your package — Select the tour that fits your dates, budget, and group size.
- Contact us — Reach out via phone, email, or the booking form to confirm availability.
- Confirm your booking — Pay the advance amount to lock in your dates.
- Get your itinerary — We’ll send you a detailed day-by-day plan before departure.
Payment & Advance
- A 30–50% advance payment is required to confirm your booking.
- The remaining balance is due before or on the day of departure.
- Payments can be made via bank transfer, UPI, or cash at our office.
Cancellation & Refund Policy
| Cancellation Notice | Refund |
|---|---|
| 30+ days before travel | 80% refund |
| 15–29 days before travel | 50% refund |
| 7–14 days before travel | 25% refund |
| Less than 7 days | No refund |
Cancellations due to natural disasters, roadblocks, or government restrictions will be handled on a case-by-case basis with full support from our team.
What’s Included in Our Packages
Hotel / Houseboat / Camp accommodation
Daily breakfast and dinner (unless stated otherwise)
Private cab with experienced local driver
Sightseeing as per itinerary
Toll taxes, parking fees, and driver allowance
What’s Not Included
Airfare or train tickets to/from the destination
Personal expenses (shopping, tips, etc.)
Adventure activity charges (shikara, horse riding, gondola, etc.)
Meals not mentioned in the itinerary
Travel insurance
Do I Need Travel Insurance?
We strongly recommend purchasing travel insurance before your trip, especially for Ladakh and high-altitude destinations. It covers medical emergencies, trip cancellations, and lost baggage.
Group Bookings & Customization
We cater to families, couples, solo travelers, and corporate groups. Every package can be fully customized — just let us know your preferences and we’ll build an itinerary around you.
For group bookings of 10 or more people, special discounts apply. Contact us for a custom quote.
Frequently Asked Questions
Q: How early should I book?
Book at least 3–4 weeks in advance, especially for peak season (May–August and December–January).
Q: Is it safe to travel to Kashmir and Ladakh?
Yes. We operate year-round and our team monitors conditions daily to ensure safe, smooth travel for all our guests.
Q: Can I make changes to my itinerary after booking?
Minor changes can be accommodated up to 7 days before departure, subject to availability.
Q: Do you arrange airport/railway station pickups?
Yes, pickup and drop services are available from Srinagar Airport, Jammu Airport, and Jammu Railway Station.
Still Have Questions?
We’re happy to help.
Office: Khona Khan New Road, Near Dal Lake, Srinagar — 190001
Email: vesselofflowers@gmail.com
WhatsApp: (+91)7006794711
